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Utility Billing

Recycling fees are increasing effective May 1, 2026. Learn more here. 

Billing Schedule:

Utility bills are typically mailed around the 10th of each month, with a due date on the last business day of that month.

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Payments Options:

Indiana Borough accepts utility payments via check, savings, credit card, or debit card. ​​

  1. Direct Debit (Automated Clearing House [ACH]) / Bank Checks:

    • Customers wishing to have payments directly withdrawn from a bank account must complete a direct withdrawal form and attach a voided check when returning it to the Utilities Billing Department. Forms can be delivered via mail, in-person or emailed to contact-us@indianaboro.com.

    • Residents who opt to pay via bank checks should schedule their deposit at least 7-10 business days before the last business day of the month. Many banks employ third-party companies for this service, and delays in check delivery may result in late fees.

  2. ​Mail: Send a check to 80 North 8th Street, Indiana PA, 15701

  3. Payment Service Network (PSN): our trusted payment processor. PSN has been certified to meet the stringent security requirements of the credit card industry. Customers can pay online, by phone, or on the app using PSN.

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Please direct all mail to the Utilities Billing Department.​ We recommend creating a payer profile on a desktop before installing the mobile app for a seamless experience. Please keep in mind that convenience fees apply to electronic payments.

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To ensure timely payments, we encourage paying online, using PSN’s mobile app, or signing up for direct debit (ACH). These methods offer the simplest and most reliable way to pay your utility bill on time.​

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Questions and Service:

If you have any questions regarding the amount of your bill or require assistance with our services, please don't hesitate to contact us at 724-465-6691. 

Delinquent Accounts (2024 and Prior Years)

If you have unpaid sewage maintenance or treatment fees from 2024 or earlier, your account may be referred to Portnoff Law Associates for collection. These balances may include additional fees, interest, and penalties.

Important:
You do not need to contact Portnoff or send them payment unless you receive a letter directly from their office. If you do receive a notice, please follow the instructions provided in that letter. Arrears for applicable accounts will appear on your utility bill beginning February 2025.

 

Past Due Accounts (Current Year Balances)

If you have an unpaid balance from the current year:

  • Please make your payment as soon as possible to avoid additional fees or collection action.

  • Indiana Borough can accept payment for current charges and past due balances that have not been referred for collection.

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