Utilities Billing & Payments
PAYMENTS & BILLS
You can pay your utility bill with a check, savings, credit card or debit card by going online, by mobile app or by calling.
We recommend any resident paying their utility bill via a bank check to set their deposit date at least 7-10 business days before the last business day of the month. Most banks use third party companies for this service, and these companies mail a physical check on behalf of the bank customer. If the check isn't received by the last business day of the month, it gets marked late and a late fee is issued.
The simplest way to ensure your utility bill is paid on-time is either paying online, through the app, or signing up for direct debit (ACH).
PAY YOUR BILL ONLINE
Click the 'Payment Service Network Portal' button above. The first time you will need to register; after that, payments are 3 easy steps.
Through the portal, you can:
Print bills and receipts
Schedule a payment
See the status of payments
Start or stop auto-pay
View past payments
Please opt out of receiving paper bills to help save resources!
PAY BY MOBILE APP
Creating a payer profile on a desktop before installing the app is recommended.
Convenience fees apply to electronic payments.
PAY BY AUTOMATED CLEARING HOUSE (ACH):
Customers wishing to have payments directly withdrawn from a bank account must complete a direct withdrawal form and attach a voided check when returning it to the Billing Department.
Download a direct withdrawal form here.
Forms can then be delivered via mail, in-person or emailed to firstname.lastname@example.org.
PAY BY PHONE
Make sure to have your bill handy to provide your customer account number.
Toll-free number: 877-885-7968
PAY BY MAIL
Send a check to:
Borough of Indiana
Utilities Billing Department
80 North 8th Street
Indiana, PA 15701
All unpaid garbage fees assessed on real estate will be turned over to Portnoff Law Associates for collection. These delinquent accounts (delinquent means 2022 and prior years) will be subject to a filing fee charge, interest, and penalties. Payment for delinquent fees shall be made directly to Portnoff Law Associates and not remitted to Indiana Borough.
Indiana Borough is only able to accept your current or past due monthly garbage payments for this year. If you have any questions, contact Portnoff Law Associates directly at 866-211-9466 or www.portnoffonline.com.
Bills are mailed around the 10th of each month and are due on the last business day of each month.
If you have questions on the amount of your bill or need service, call us at 724-465-6691.
We use Payment Service Network (PSN) to process our payments. PSN has been certified as maintaining the highest level of security as required by the credit card industry.