Utilities Billing & Payments

PAYMENTS & BILLS

You can pay your utility bill with a check, savings, credit card or debit card by going online, by mobile app or by calling.

 

READ:

We recommend any resident paying their utility bill via a bank check to set their deposit date at least 7-10 business days before the last business day of the month. Most banks use third party companies for this service, and these companies mail a physical check on behalf of the bank customer. If the check isn't received by the last business day of the month, it gets marked late and a late fee is issued.

The simplest way to ensure your utility bill is paid on-time is either paying online, through the app, or signing up for direct debit (ACH)

PAY YOUR BILL ONLINE

Click the 'Payment Service Network Portal' button above. The first time you will need to register; after that, payments are 3 easy steps.

 

Through the portal, you can:

  • Pay immediately

  • Print bills and receipts

  • Schedule a payment

  • See the status of payments

  • Start or stop auto-pay

  • View past payments

Please opt out of receiving paper bills to help save resources!

PAY BY MOBILE APP

Creating a payer profile on a desktop before installing the app is recommended.

Android download

iPhone download

Convenience fees apply to electronic payments.

PAY BY AUTOMATED CLEARING HOUSE (ACH):

Customers wishing to have payments directly withdrawn from a bank account must complete a direct withdrawal form and attach a voided check when returning it to the Billing Department.

 

Download a direct withdrawal form here.

Forms can then be delivered via mail, in-person or emailed to contact-us@indianaboro.com.

PAY BY PHONE

Make sure to have your bill handy to provide your customer account number.

Toll-free number: 877-885-7968

PAY BY MAIL

Send a check to:

 

Borough of Indiana 

Utilities Billing Department

80 North 8th Street

Indiana, PA 15701

HELP

Bill are mailed around the 10th of each month and are due on the last business day of each month.

If you have questions on the amount of your bill or need service, call us at 724-465-6691.

We use Payment Service Network (PSN) to process our payments. PSN has been certified as maintaining the highest level of security as required by the credit card industry.